Shipping/Delivery Policy

Shipping & Delivery Policy for Alpine Peptides

At Alpine Peptides, we are committed to ensuring that your order is delivered promptly and securely. Please review our shipping and delivery policies below

Shipping Methods and Delivery Times

• Standard Shipping: Typically, orders are processed and shipped within 1-2 business days. Delivery usually takes 3-7 business days, depending on your location.
• Express Shipping: For faster delivery, we offer express shipping options at an additional cost. Orders are processed and shipped within 1 business day, with delivery typically within 1-3 business days.

Shipping Rates

• Standard Shipping: Calculated at checkout based on the destination and weight of the package.
• Express Shipping: Calculated at checkout based on the destination and weight of the package

Order Processing

• Orders placed before 2 PM (PST) are typically processed and shipped the same business day.
• Orders placed after 2 PM (PST) or on weekends/holidays will be processed on the next business day.

Shipping Restrictions

• We currently ship to addresses within the United States. International shipping is not available at this time.
• We do not ship to P.O. Boxes or APO/FPO addresses.

Tracking Your Order

• Once your order has shipped, you will receive a shipping confirmation email with tracking information.
• You can track your order using the link provided in the email or by visiting our website and entering your tracking number on the order tracking page.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact our customer support team immediately at [email protected]. We will work with the shipping carrier to resolve the issue as quickly as possible.
• For damaged items, please provide photos of the damage and the packaging to expedite the process.

Incorrect or Missing Items

• If your order arrives with incorrect or missing items, please contact us at [email protected] within 7 days of receiving your order. We will arrange for the correct items to be sent to you or issue a refund for the missing items.

Order Cancellation

• Cancellations must be requested by email at [email protected] before the order has shipped. Once the order has shipped, cancellations are not possible.

Contact Us

• For any questions or concerns regarding your order, please contact our customer support team at [email protected].